Business Intelligence Analyst

Wyndham Capital Mortgage (WCM), founded in 2001, is a Fintech Mortgage Lender headquartered in Charlotte, North Carolina. Our cultural belief is to empower our team members to enrich their lives and careers while working with modern technology, robotics, and automation to eliminate repetitive work and leverage our employee’s human potential and highest-value work. At Wyndham Capital, we intend to facilitate a greater sense of purpose in our jobs and lives. Your involvement will translate directly to continuous improvement in our systems, processes, and customer experience. We believe your experience at WCM will catapult your career growth and nurture your life’s journey.

Wyndham Capital Mortgage is seeking a Business Intelligence Analyst to assist the Business Intelligence Department in facilitating all reporting initiatives. Interested parties will have a strong analytical background, an excellent knowledge of MS Excel/Tableau, and the ability to translate data into digestible information. Some experience is preferred, but extraordinary entry-level candidates will be considered.

• Develop and maintain production activity reporting for sales and operations employees including production and compensation
• Proactively seek out ways to automate current reporting methods
• Proactively identify areas for improvement of internal business processes along with viable solutions
• Coordinate with internal teams to gather and interpret data, summarize and prepare presentations
• Ability to demonstrate a full knowledge of business processes including: sales and operations
• Develop automated reporting and perform data analysis

A four-year college degree
• Microsoft Excel proficiency
• Experience with a BI solution, i.e. Tableau, Power BI, etc.
• Strong critical thinking and analytical skills and attention to detail
• Highly motivated self-starter demonstrating integrity, initiative and innovation qualities
• Desire to learn
• Ability to work quickly and accurately in a very fast paced environment
• Strong analytical skills
• Database and reporting experience
• SQL experience
• Thorough understanding of the residential mortgage industry
• Loan pipeline experience
• Loan origination system experience
• Ellie Mae Encompass & Velocify experience

About you:
• Strives to provide +1 Service to ensure success, to both internal teams and external clients
• Has the upmost integrity, period
• Is naturally curious – you enjoy seeking out and applying new things in your job
• Knows how to make smart, informed decisions
• Has passion for your job and positive energy that is infectious
• Cares about your work and performance, and you want to provide impact across the organization
• At times, can be innovative and not afraid to bring big thinking and ideas to the table
• Is able to deliver influential communication to others
• You take your work seriously, but not yourself. You like to have fun at work

• Group health coverage (medical, dental, & vision)
• Paid Time Off
• Employee Assistance Programs
• Pre-tax health spending account (HSA)
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• 8 hours of Volunteer Time Off
• Employee discounts (fitness, phone)
• Wellness events