Digital Account Manager

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Ravenel New Media Consulting (RNMC) is a full-service inbound marketing agency. At RNMC we assist clients, big and small, driving strategic direction and ensuring ROI for all of their marketing initiatives. We are a growing, dedicated team of generalists and specialists working collaboratively to provide our client’s the very best opportunities to be found. And we go beyond findability to helping our clients develop and project their unique brands through all communication touchpoints. If you’re looking for an opportunity to lead and contribute your unique expertise, RNMC is a perfect place for you.

Overview:
The Digital Account Manager will manage the client portfolio. They will be responsible for day-to-day client communications, planning, and strategic direction for all inbound marketing initiatives. The Digital Account Manager will possess a keen understanding of inbound marketing and the capability to distill subject-matter for optimal client understanding and adoption. The Digital Account Manager has 1-3 years of experience managing clients at various sizes and in a variety of industries. Previous agency experience is preferred.

Responsibilities:
• Act as the point of contact for clients for all inbound marketing initiatives
• Build strong, long-term client relationships and maintain frequent contact
• Help set digital strategies for your assigned clients, considering their specific requirements
• Suggest, design, and implement digital projects to increase customer ROI
• Address client questions effectively and in a timely manner
• Present new initiatives, strategic direction, and reports to clients
• Analyze digital campaign success and collaborate with SEM / Strategic team to develop strategic direction
• Work directly with Project Manager to ensure all client tasks are delegated and completed in a timely manager
• Stay up-to-date with digital technology trends

Qualifications:
• Bachelor’s in Marketing or another relevant field
• 1-3 years experience as an Account Manager in an agency environment
• Hands-on experience with SEO, SEM, and platforms and tools
• In-depth understanding of online marketing tools and social media platforms
• Excellent verbal and written communication skills
• Strong analytical skills

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Benefits and compensation: 
• Contract to hire
• 40 hours/week
• Competitive salary + bonus opportunities
• Comprehensive health benefits for employees, eligible partners, and dependents
• 401k with matching
• Generous vacation plan.
• Paid maternity & paternity leave

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