Client Service Representative

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Overview:
CLT Vets is seeking a highly motivated team member to join our new veterinary hospital in South End. We focus on providing personalized patient care in a team setting with a “Cheers” mentality. This is a full-time position.

Responsibilities:
• Providing quality, friendly client care to our patients and clients
• Receive phone calls, schedule appointments, text message clients
• Love on patients and care about each bond/relationship
• Obtain and input owner and the patient information to include the previous history
• Maintain transactions and balancing of credit cards and cash at the end of the day
• Knowledge of flea, heartworm, prescription diets, and vaccination protocols
• Be able to educate and answer client questions
• Assisting clients to and from their vehicles when needed
• Be able to lift 30 pounds and occasionally handling 50 pounds
• Open and close practice to include end of day processing

Qualifications:
• Outstanding communication and client service skills both in person and on the telephone
• Self-starter and detail-oriented
• Authentic care and compassion
• Ability to multi-task in a fast-paced environment
• Enthusiastic, practical and hardworking attitude
• Love for animals and passion for their health and well being
• Team player
• Beliefs and actions coincide with our practice culture and values
• Dependable and be able to work a flexible schedule

Compensation and benefits:
• Pay: $10.00 – $13.00 per hour
• We are committed to providing our team members opportunities for future growth. We offer a competitive benefits plan for full-time employees including competitive pay, health benefits, paid holidays, paid time off, continuing education opportunities, incentive bonus program, and employee veterinary care benefits. Most of all, we offer an interactive, fun, and challenging atmosphere.

To apply:
Email resume and cover letter to cltvets@cltvets.com

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