Race Coordinator

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Whitewater is rooted in the belief that the active, outdoor lifestyle is for everyone. We are a team whose culture and work environment are dedicated to providing real engagement through authentic experiences. By promoting an active, outdoor lifestyle, we build community and opportunities for people to come together.

The Guest Services Department is responsible for creating a friendly and welcoming atmosphere for all guests. The department provides exceptional customer care and clear communication with guests. Guest Services manages event production, private groups, retail operations, and all pass sales at the Whitewater Center.

Overview:
The Race Coordinator at the U.S. National Whitewater Center is responsible for the budgeting, planning, coordination, and follow-up of public-facing events – single and multi-day festivals, Whitewater Race Series (WRS) events, Whitewater Film Series events, River Jam concerts, Adventure Dining, and other established programming.

Responsibilities:
• Lead the planning, execution, reporting, and follow-up associated with WRS events
• Serve as the Race Director for all WRS events
• Work with the Strategic Event Manager to strategically utilize and supervise a small team of Event Staff during onsite events
• Develop and manage WRS and festival website content and work with the Digital Marketing Coordinator to execute implementation
• Coordinate with the Marketing Department to design maps, medals, awards, and other giveaways
• Coordinate across all USNWC departments leading up to and after each event to ensure consistent messaging, general preparedness, and a positive overall guest experience
• Develop a comprehensive understanding of the existing annual event calendar and ensure the continual growth and development of event programming while staying consistent with the USNWC brand
• Proactively research other community events tied to the active, outdoor lifestyle to stay current on industry trends and ahead of potential conflicts and competition in target markets
• Continually bring a high level of strategic thinking to the Events team throughout all aspects of primary job functions as well as within weekly team meetings

Qualifications:
• A Bachelor’s degree in Business Administration, Event Management, or another related field is preferred
• 2+ years of prior experience in an event management role
• Race management experience and prior experience participating in various races and competitions
• Proficiency utilizing Microsoft Office Suite programs and familiarity with Formsite or another data collection program
• Maintain availability to work evenings, weekends, and holidays with frequency
Physical requirements
• Must be able to lift 50+ pounds
• Must be able to stand long periods of time – i.e. throughout the duration of any given event with appropriate break time
• Able to bend, lean, and kneel on a regular basis
• Must be able to work in an outdoor environment where climate constantly changes

Benefits:
• Facility access
• Staff discount program
• Health, dental, vision
• Flexible spending account
• 401(k)
• Paid time off

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