External Account Manager

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Overview:
Employers entrust us with their most important asset, the health of their workforce. Our Account Managers are the day-to-day contacts for our clients. Partnering with a specific block of business to help demystify employee healthcare and create a better experience for both clients and employees.

Responsibilities: 
• Assist in the administration of our clients’ healthcare plans through proactive communication
• Organize and lead quarterly meetings with clients
• Bring solutions to issues facing the client
• Creating long-term strategic benefit plans that will succeed and ultimately retain the client
• Act as a liaison between our clients and internal Healthgram team members
• Working as a team to effectively mediate concerns
• Anticipate renewal process concerns: new rates, enrollments, terminations, ID cards, etc.
• Keep our clients informed of government regulations, emerging trends, and various program design options.
• Develop personal relationships with each of our clients
• Account Managers are the educators of benefit topics, helping the plan run as effectively as possible
• Audit performance of clients’ plans and suggest new initiatives where appropriate
• Execute annual plan renewal
• 25-50% travel required

Qualifications:
• Excellent communication and presentation skills
• Organized and able to multitask
• Natural ability to build and maintain relationships
• A positive and personable attitude
• Account Management or Healthcare experience is a plus (2-3+ years preferred)
• 4-year College degree required
• Ability to travel, including day, airline, and overnight (25-50%)

Benefits:
Healthgram has repeatedly been voted the healthiest mid-size employer in Charlotte, NC and is conveniently located right off of I-77. We offer career advancement opportunities, Medical, Dental, and Vision coverage options, Company paid Life Insurance and LTD, and a Company sponsored 401(k) plan with matching contribution. Incentive based wellness program is top notch – offering onsite massages and daily lunchtime exercise classes. We value what is important to you so we have paid holidays to celebrate and paid time off to recharge.

To apply:
Please send your resume to careers@healthgram.com.

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