Senior Brand Manager

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Skipper is a rapidly growing, technology-enabled startup based in Charlotte, NC that is changing the way people care for, have fun with, and socialize around their pets. The pet services industry is ready to be disrupted and we are leading the charge. Through our top notch team, cutting-edge facilities, and innovative technology, we are revolutionizing the pet parent experience. Come join our team of dog lovers and help build the hub for pets and their people.

Overview:
We are looking for a leader to hold a crucial role at the intersection of marketing, sales and client experience. You’ll lead the Growth Team to help us pioneer the new world of pet parenting.

You’re an experienced leader with great ideas who can bring a brand to life. You love people and have a passion for understanding their needs and enhancing their lives. You strive to obtain both qualitative and quantitative data to drive growth strategy. You thrive in an environment where uncertainty is the norm. You’re both a dreamer and a doer and you love dogs (obviously).

Responsibilities:
• Direct and execute the strategy for client growth & experience, including digital marketing, corporate partnerships, and community involvement
• Own the Skiptown client experience
• Run PR campaigns
• Ideate and oversee engaging in-person events
• Partner with product to drive client value through technology
• Examine ROI of client-focused marketing initiatives
• Be accountable for the marketing budget and growth targets
• Own positioning, messaging and gathering customer feedback
• Conduct A/B testing on growth initiatives
• Analyze client and lead data to drive marketing strategy

Qualifications:
• Minimum of 5 years of progressive marketing experience – bonus points if you have experience growing a consumer service brand or a background in product marketing
• A data-driven mindset with a test-and-iterate approach
• Exceptional writing skills and creativity
• Experience growing a business in a leadership capacity
• Integrity; you’re quick to take responsibility for mistakes and share your wins with the team
• Bachelor’s in marketing or relevant field

Skipper Perks:
• Challenging work with a side of adventure
• Competitive compensation
• Health, vision, and dental benefits
• Dog-friendly workplace
• Unlimited PTO plan
• Free lunches
• Purple swag

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