Medical Concierge

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The job:
Fleet Parking is currently accepting applications for medical concierge for a medical office in the South Park area. Attendants will assist patients with parking, directions, doors, walkers, wheelchairs and various other customer service related responsibilities. Valet parking service may be included at a later date. Hours available are Monday through Friday, between the hours of 7 a.m.-5 p.m., full and part-time schedules available. Competitive pay and option for part-time valet parking positions for evening and weekend hours available for private events and restaurants.

For all applicants:
• Must have a clean driving record.
• Must be 18 years of age or older.
• Must be able to stand for several hours at a time.
• Must be patient, courteous and customer-oriented.
• Must have reliable transportation.

Why work with us:
While Fleet is known for the focus we place on customer service, service in the medical field requires a level of attention and dedication that it is even higher. Fleet will provide you with the support and communication you need to be successful, but all eyes are on our concierge attendants throughout the day. We train our attendants to be open to the experience and engage personally with every guest, with compassion, empathy and charity and to offer help whenever they see an opportunity. Attendants are also trained to respect boundaries and ask guests to guide them in how best to offer that help. Being a medical concierge requires your full attention.

“Meet them where they are”. This is the guiding mantra for all service work in the medical field. We keep the phrase in mind at all times as a reminder to engage deeply in an honest manner, to respect patient autonomy, to empathize with guest behavior, to enlist good listening skills, to understand the importance of nonverbal communication and to be humble when our ability to assist is limited.

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