CPI Security

  • Share on Twitter
  • Share on Facebook
  • Share by Email

(Note: CPI Security is a proud partner of the Agenda)

About the brand

You’ve probably seen the commercials – hello, Luke Kuechly – or seen the signs in your neighborhood. CPI Security has established itself as the Southeast’s premier provider of security systems and home automation.

Known for the newest technology, excellent customer service and around-the-clock monitoring, this Charlotte-based brand has been innovating to make your life easier, safer and more convenient for more than 25 years.


CPI stays on the leading edge of technology when it comes to home security – think text, email and push notification so you can stay up-to-date on the home front, response times in seconds, doorbell cameras with remote video access (so you can even speak to visitors), touchscreen door locks and audio verification.

Beyond feeling secure whether you’re at home or away, CPI is completely changing the game on home automation services with features like managing your energy and intelligent lighting intervals.

It’s all integrated into one, easy-to-use platform with inTouch.

In the community

CPI’s priority is safety, and they continually invest in supporting local police, fire and emergency services. They want to make Charlotte and our region a better place, which is why they’ve teamed up with so many nonprofit organizations including St. Jude Children’s Research Hospital, Humane Society of Charlotte, the YMCA, and many others.

Agenda’s take

“I’m obsessed with the CPI inTouch app. I use the remote locking feature all the time – no more hiding a key under the mat – and the live video feed to check out what’s going on around the house whether I’m at home at night or away on vacation.

The installation process was seamless and everyone we worked with was A+ on service. In a new house and with a baby on the way, it’s a huge comfort to me knowing that CPI is there in case of an emergency.”

-Cristina Wilson, Agenda COO

“I’m busy, so it’s important to me that stuff just works. That’s what I love about CPI. The installation is painless. The service is flawless. It all just works. And with the CPI inTouch app, I never have to think about whether or not I turned on the alarm. CPI is like a good referee in a football game, it does such a good job that you don’t notice it’s there – which allows me to focus on life.”

– Ted Williams, Agenda Publisher

But don’t take our word for it. Here’s what our readers had to say:

“We LOVE CPI! Have had them for years. I love the app, I love the customer care. We have 3 rental properties and all have CPI. There is no competition.”

“Outstanding company and service. Have used them for 13 years since moving here. Doorbell camera that I can speak through remotely is the bomb.”

“My dog set off the alarm once and the person that called to verify that the house was okay let me know that she could see the dog through the video. She asked her name and then talked to her over the intercom. :)”

“I ❤ how easy the app is to use.”

“We were out of town for the day when the dog turned on the stove and thanks to CPI’s the smoke/fire feature, they called the firs dept. who came out & saved dog & house. Our House was full of smoke-could have been a lot worse. That experience alone sold me on CPI.”

“We love it. Had a great deal that included free installation and free equipment… Security camera and doorbell camera are amazing. We have our CPI system linked up with our Amazon Echo Dot.”

“They notified us at 2am that someone was coming in the front door. Saved us.”

“Love CPI. I am a new customer. I was able to upgrade my system with little cost. My new system includes a door bell camera (which is helpful since my car was stolen out of my driveway last tear) as well as the ability to arm the system from my phone. The customer service is amazing. Toby- my technician was extremely professional and most importantly knowledgeable.”

“Most polite reps and techs in Charlotte!”

Work there

As a Charlotte-based brand, the CPI team here is always growing and looking for top talent (and heads up, they’re about to move into a brand-new HQ later this year…). They offer competitive pay and benefits, and a corporate culture that’s all about serving their community.

Learn more about CPI careers here.

Connect with CPI



Story Views:
Join the 32,598 smart Charlotteans that receive our daily newsletter.
"It's good. I promise." - Ted   Ted Williams